Privacy Policy

1. Introduction

1.1 reebet88 ("reebet88," "we," "us," "our") operates the online gaming platform accessible at reebet88.club. We are committed to protecting the privacy and personal data of all users ("you," "your," "Player") who access or use our platform.

1.2 This Privacy Policy ("Policy") describes how reebet88 collects, uses, stores, shares, and protects your personal data. It also explains your rights under Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines.

1.3 By registering an account with reebet88 or by continuing to use our platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the reebet88 platform.

1.4 This Policy applies to all personal data collected through the reebet88 website, mobile platform, customer support channels, and any other touchpoints through which you interact with reebet88.

2. Personal Data We Collect

2.1 reebet88 collects personal data that you provide directly to us, data generated through your use of our platform, and data received from third parties where permitted by law. The categories of personal data we collect include:

2.1.1 Registration & Identity Data

• Full legal name, date of birth, and gender;
• Email address and mobile phone number;
• Residential address (city, province, postal code);
• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys ID, driver's license) submitted for KYC verification;
• Selfie or facial image submitted for identity verification purposes.

2.1.2 Financial Data

• GCash or PayMaya / Maya account details (mobile number linked to e-wallet);
• Bank account details (account name, account number, bank name) for bank transfer transactions;
• Debit card details (card number, expiry date) where applicable;
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment methods.

2.1.3 Gaming & Activity Data

• Game history, wager amounts, win/loss records, and session durations;
• Bonus and promotion usage history;
• Responsible gaming settings, including deposit limits and self-exclusion requests;
• Customer support interactions, including chat logs and email correspondence.

2.1.4 Technical & Device Data

• IP address and approximate geographic location;
• Device type, operating system, and browser type;
• Cookies and session identifiers (see Section 6);
• Log data, including access times, pages visited, and error reports.

3. How We Use Your Personal Data

3.1 reebet88 uses your personal data for the following purposes:

• Account Management: To create, verify, and maintain your reebet88 account, including identity verification (KYC) and age verification;
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver customer support;
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) obligations, PAGCOR reporting requirements, and NPC data privacy regulations;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other prohibited conduct;
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to enforce responsible gaming tools such as deposit limits and self-exclusion;
• Communications: To send you transactional notifications (e.g., deposit confirmations, withdrawal updates, security alerts) and, where you have consented, promotional communications about reebet88 offers and new games;
• Platform Improvement: To analyze usage patterns, troubleshoot technical issues, and improve the overall reebet88 user experience;
• Dispute Resolution: To investigate and resolve complaints, disputes, or legal claims involving your account.

4. Legal Basis for Processing

4.1 reebet88 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., to provide the reebet88 gaming services you have registered for);
• Legal Obligation: Processing is required to comply with applicable laws, including AML regulations, PAGCOR licensing conditions, and tax reporting obligations;
• Legitimate Interests: Processing is necessary for reebet88's legitimate interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights;
• Consent: For marketing communications and non-essential cookies, processing is based on your explicit consent, which you may withdraw at any time.

5. Data Sharing & Disclosure

5.1 reebet88 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary:

• Payment Processors: GCash, PayMaya / Maya, and banking partners, solely to process your deposits and withdrawals;
• Identity Verification Providers: Third-party KYC service providers engaged to verify your identity and age;
• Game Providers: Software providers whose games are available on the reebet88 platform, to the extent necessary to deliver game services;
• Regulatory Authorities: PAGCOR, the NPC, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where required by law or regulatory obligation;
• Legal & Professional Advisors: Lawyers, auditors, and other professional advisors engaged by reebet88, subject to confidentiality obligations;
• Law Enforcement: Where required by a valid court order, subpoena, or other legal process.

6. Cookies & Tracking Technologies

6.1 reebet88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how our platform is used.

6.1.1 Types of Cookies We Use

• Essential Cookies: Required for the reebet88 platform to function correctly, including session management and security features. These cannot be disabled.
• Preference Cookies: Remember your language, display settings, and other preferences to personalize your reebet88 experience.
• Analytics Cookies: Help us understand how players use the reebet88 platform so we can improve performance and usability. Data collected is aggregated and anonymized.

6.2 reebet88 does not use advertising cookies or cross-site tracking technologies. You may manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the reebet88 platform.

7. Data Retention

7.1 reebet88 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with AML regulations;
• Financial transaction records are retained for a minimum of five (5) years as required by Philippine tax and AML laws;
• Customer support records are retained for three (3) years following the resolution of the relevant interaction;
• Marketing consent records are retained for as long as necessary to demonstrate compliance with consent requirements.

7.2 Upon expiry of the applicable retention period, reebet88 will securely delete or anonymize your personal data in accordance with our data disposal procedures.

8. Data Security

8.1 reebet88 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the reebet88 platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication for administrative access to systems containing personal data;
• Incident response procedures for detecting, reporting, and responding to personal data breaches.

9. Your Data Privacy Rights

9.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by reebet88:

• Right to Be Informed: You have the right to be informed of how your personal data is collected, used, and processed — which is the purpose of this Policy;
• Right of Access: You may request a copy of the personal data reebet88 holds about you, along with information about how it is being processed;
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data in your reebet88 account;
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time;
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe reebet88 has violated your data privacy rights.

9.2 To exercise any of the above rights, please contact our Data Protection Officer (DPO) using the details in Section 14. reebet88 will respond to all verified data subject requests within fifteen (15) business days.

10. Children's Privacy

10.1 The reebet88 platform is strictly restricted to individuals aged 21 years and above. reebet88 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

10.2 If you are a parent or guardian and believe that a minor has registered an account with reebet88, please contact our support team immediately at [email protected].

11. International Data Transfers

11.1 reebet88 primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines (for example, game software providers or cloud infrastructure providers), reebet88 ensures that such transfers are subject to appropriate safeguards, including contractual data protection clauses consistent with NPC requirements.

11.2 By using the reebet88 platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, provided that such transfers are conducted in accordance with applicable data privacy laws.

12. Third-Party Links

12.1 The reebet88 platform may contain links to third-party websites or services. This Privacy Policy applies solely to the reebet88 platform. reebet88 is not responsible for the privacy practices of any third-party websites and encourages you to review the privacy policies of any external sites you visit.

13. Updates to This Policy

13.1 reebet88 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via email or a prominent notice on the reebet88 platform at least seven (7) days before the changes take effect.

13.2 The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of the reebet88 platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

14. Contact Us & Data Protection Officer

14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the reebet88 Data Protection Officer (DPO):

14.2 You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.